Norma Bertoch has been employed at BYU for the past 36 years, beginning her career as the Broadcast Media Director in the University Communications Department Bertoch transferred to KBYU-TV, where she spent time as the assistant news director and assistant general manager. Since 1995, she has been in athletics as an assistant athletic communications director. She graduated from BYU with a bachelor’s of arts degree in communications and a master’s degree in communications with an emphasis in broadcast management. Bertoch has taught classes in mass communications, public relations writing, radio reporting and writing and media analysis. Bertoch is from Chile, is fluent in Spanish, and enjoys spending time with her family, especially her grandchildren, loves reading, traveling and camping.