Part-time
Position start date: ASAP
Location: Remote
Job Type: Part-time
Hours per Week: 25
Job Category: Journalism, Media & Society
Counts for 399R credit? yes
Counts for 496R credit? yes
Wage/Salary: $15-$20/hour
Application Deadline: August 25th, 2026
QUALIFICATIONS OF APPLICANT
Technical Skills: Strong typing (minimum 40 wpm) and multitasking abilities; proficient computer user with Google Chrome.
Equipment & Internet: Personal desktop or laptop with at least 8GB RAM and a 1024x768 display; reliable broadband internet connection with less than 50 ms ping, over 10 Mbps download, and over 3 Mbps upload. Verify your connection using Speedtest.
Remote Work Environment: Ability to work flexible hours in a quiet setting with a dedicated headset and microphone.
Communication: Professional and confident communicator, fluent in English.
Eligibility: Authorized to work in the United States (if U.S.-based) and able to pass a background check.
DESCRIPTION OF JOB DUTIES
- Answer Calls: Manage inbound calls for various businesses and professionals, ensuring each caller receives prompt and courteous attention.
- Message Management: Take accurate messages, screen new clients, and efficiently book appointments.
- Payment Processing: Collect payments securely and handle call transfers as needed.
- Customer Support: Understand caller needs and provide precise business information to guide them.
- Team Collaboration: Contribute actively to a team environment, helping maintain and enhance our commitment to excellence.
APPLICATION INSTRUCTIONS
Learn more and apply here: https://byu.joinhandshake.com/jobs/10202591
COMPANY NAME AND BRIEF DESCRIPTION
Smith.ai was founded in Palo Alto, California with a mission to help business owners succeed. Our team brings together leadership from companies that know small business — Google, Intuit, and Home Depot. Our virtual receptionists don’t just answer calls; they can capture & qualify leads, book new clients, and build better client relationships for you using our advanced software platform. With Smith.ai, you’ll never miss a call or chat from your customers.